Northwest Glass Art
Ripoff worried, non responsive customer service, scared about money in account that is on hold

I ordered an alien moonlock priced at 40 dollars from this company on december 30th with express "overnight" shipping for 25 extra dollars. After I ordered it there was a hold on my checking account hooked up to the debit card i used. I sent customer service an email asking if it needed to be confirmed mail so that i could arrange someone to be at my address to sign for it while im at work. No reply from them. I got a receipt with everything on it and tax is stated as $0.00 as shown below. Isnt that illegal?

Company: NORTHWEST GLASS ART
Reference Number: 4350E477-43B5A842-103-1EBCA8

Subtotal: $40.00
Tax: $0.00
Shipping: $25.00
Total: $65.00

Northwest glass art

Thank you for shopping with us.

I proceeded to look this company up online and I found all these complaints as well as some on a website. I'm scared about my order. This company's reputaion is not exactly sterling. I'll give it a couple of days to see how this "overnight shipping" works. If nothing is done I'll post again.in the mean time I will do nothing but worry and hope. Please dont't let me down.

Greg
Wyckoff, New Jersey
U.S.A.

Company: Northwest Glass Art
Country: USA
State: Washington
City: Lynnwood
Address: 4320 196th S. W. Suite B 626

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