Silly Prilly Charmin
Ripoff dont process orders horrible no-customer service Internet

On October 21st i placed an order from silly prilly charmin for an effanbee doll, week and half later i call to check on the status of the order because i didnt receive any confirmation since the automated email stating they received the order. A man answered he said he was looking up my order and tells me it was shipped i should b getting soon. Mind you he didnt have my name nor an order number. So i tell him he didnt ask for any info. He asks for my first name and number and he would have "the lady" call me back. I tell him i need the item by monday if it couldnt be delivered by that time then i just want to cancel the order and i will order it from someone else. Here it is a week later no call back. I call this morning and before i get upset i ask them were they affected by the hurricane they say no thank goodness. So then i go on to tell them about the order that they never got back to me about the man tells me he never received a call from me. So i ask to speak with "the lady" she tells me the order has been cancelled and i said it would have been nice to have confirmation she says they dont have long distance and they dont own a cell phone. How can you conduct business nation wide and not have long distance. While writing this i just received an email saying "It is not right to blame us because we didn't do things like you thought we should. That's a bad mental habit to get into, it causes a lot of trouble that doesn't have to be." i have a bad mental habit because i want to confirm a cancellation. This is the worst customer service i ever had. Very rude.

Company: Silly Prilly Charmin
Country: USA
State: Florida
Phone: 7273727717
Site: www.prillycharmin.com

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