Wal-Mart Auto Center
Oil change not done, fluids not topped off, no free redo

I recently went to a local Wal-Mart to have my oil changed. They are supposed to check and top off the other fluids as part of the service. I purposely go with an empty windshield washer reservoir. When I was told that my car was finished, I got in the car and started it to find out that the window washer was still empty, Yet the guy wanted me to sign a paper stating that all the fluids were topped off. NOT! I was very upset and the manager of the car care center, said it must have been missed. The guy doing the service, surely did not miss checking off that box though. I made them pull the car back in and when I pulled the dip stick to check it out, it was obvious that the oil had not been changed at all. The manager refunded my money, and was supposed to change the oil for free, but it was closing time, so when I returned the next day to have that done, suddenly no one knew what I was talking about and I had to go somewhere else to have it done. I have now boycotted Wal-Mart altogether. They seem to have forgotten that the customers made them the money that they have and we can make sure that they do receive any more.

Jackie
Red Lion, Pennsylvania

Company: Wal-Mart Auto Center
Country: USA
State: Pennsylvania
City: York
Address: W Manchester Mall

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