International Wig Company
Ripoff

I have the dialog sent to me by their rude customer service... Even calling me a moron all because I emailed them and asked them what was wrong with their phone service. They cancelled my order that I had put in online and yet debited my card. I have posted the email exchange. I would like to be a part of getting their company into compliance. And would gladly be a part of any suit that could be brought against this company.

From: Wigs! Add to Address Book
Date: 08/16 Tue PM 03:39: 51 EDT
To: *
Subject: Re: Re: great
we dont need your permission, moron
and your card is authorized, not debited
do sue us! We love it! Hahahahaha

On 8/16/05, * wrote:
You have debted my account. Thats against the law and then cancelled my order without permission...

From: Wigs!
Date: 08/16 Tue PM 03:53: 21 EDT
To: *
Subject: Re: Re:

Very rude. All reps here agree. Anything else we can assist you with today peaches?

On 8/16/05, * wrote:
I am not lying. First it said. No one available. But then I called back and it hung up. And I tried it again. It rang and rang and then it sounded like it hung
up. Thats the truth.

So I gave up and ordered online. But someone said they
were voiding my order just because I emailed a complaint.
I will have to seek further assistance and I will email them my dialogue as it was not rude at all.

From: Wigs!
Date: 08/16 Tue PM 03:27: 06 EDT
To: *
Subject: Re: Re:

Our line does not do that. Our phone is fine. Voice mail is for a reason - no one is available. Not sure what is wrong with not having a sales person available? Typical for a business with calls continuously coming in!

On 8/16/05, * wrote:

No. After I got the recording. It ried calling again and it just started pickingup and hanging up. Buy oh well. I just ordered online. But I hate doing that.

From: Wigs!
Date: 08/16 Tue PM 03:16: 15 EDT
To: *
Subject: Re:

Yes we have many calls. Did you not leave a message?

On 8/16/05, * wrote:

I keep trying toplace my order. Calling the number on the site but I keep getting a message no sales person available. Is there any particular reason..?
Sherida report away. I am the manager. We have voided yoru order, do NOT email here again

On 8/16/05, * wrote:
I would like to find out who you are as If you cancelled my order. I will call the BBB on you. I have not been rude. You are. And you have no right to cancel anything. I am also reporting you to my bank. And to your parent company with this email. Sherida

From: Wigs!
Date: 08/16 Tue PM 03:18: 05 EDT
To: *
Subject: Re: great

No one hangs up our line. Try calling the right # your emails are beyond rude. I will void your order. You can shop elsewhere. You have some nerve. We are refusing service to you. How is THAT for running a business?

On 8/16/05, * wrote:

Now when I call in an order someone picks up the line and then hangs up... Not a good way to run a business.

Company: International Wig Company
Country: USA
State: California
City: Carlsbad

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