House Of Parrots
Ripoff Killed my Green Wing Macaw Parrot

On July 10th I took my disabled green wing macaw parrot to the House of birds for his routine beak and wing trim. When I asked where the regular vet was, Gloria Stenlund, who owns this business with her husband Dick told me she was the vet. Posted on the wall is a sign that says only the vet can do beak trims. While Dick held my parrot, Gloria proceeded to do the beak trim. It was taking a very long time and my parrot looked stressed so I told her he looked stressed and maybe she should stop. She then replied that he was not stressed and continued on. I thought, she's the vet and should know what she's doing.

By the time she was done my parrot was dead. Dick tried to shove him back in his cage as if nothing happened. He said my parrot died of a heart attack. They did not sympathize with me nor did either one of them say they were sorry it happened. I was in total shock and crying. I had this parrot since he was a day old and he was only 3. They act like nothing happened. I told them to hold on my parrot I'd be right back. I then went and got my b/f but by the time we got back half hour later they had already put my parrot in the trash can and piled trash on top of him and put my cage in their truck. I was mortified. I told them you killed my parrot then act like nothing happened. I later found out that this Gloria is not a vet.

My parrot was disabled and as such she should have been more careful and not impersonate a veternarian. I am still traumatized by this. I have since talked to other customers who no longer go to that store and that pet shop has been banned from all bird shows because of their unenthical practices in the past. They killed my parrot and I want them to pay.

Company: House Of Parrots
Country: USA
State: Illinois
City: Rockford
Address: 3817 E State St
Phone: 8153984008

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