Victory Store
Neglected to inform me of any cancellation fee at time of cancellation

After placing an order worth $30.00 for "Autism Bracelets", I found that only 10% of the profit went towards the actual autism cause. I then decided to cancel the order, because I found a site that donated 100% of the profit to Autisim research.

When I called to cancel the order, the customer service represtentative neglected to inform me that there was a $40.00 cancellation fee to any cancellations previous to production.

Later, when I couldn't order the bracelets that aided in autistim research, I searched the Victory Store website to find out what could have possibly caused my debit card to be declined.

I had a hard time finding their payment information and terms, and felt extremly taken advantage of when I finally found the statement about the $40.00 fee.

I am quite frustrated about the fact that I'm paying $40.00 for nothing, but even more so that the woman I had spoken to over the phone, did not mention anything about the cancellation fee.

Company: Victory Store
Country: USA
State: Iowa
City: Davenport
Phone: 5638844446
Site: www.victorystore.com

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