Conseco (formerly Greentree) master card
Conseco-Greentree Mastercard-Doesn't correct fraud charges

On May 27th, 1999 a fraudulant charge appeared on my master card bill. I paid the entire balance minus the disputed charge. My next statement still showed the disputed charge plus they charged me interest on the disputed amount. I have written several letters & called several times. I have been told it takes many months for them to even respond. It has now been nearly 1 full year and they only say they will get to investigating when they get to it! The month after I was charged interest I decided to pay the disputed amount plus the interest they charged to keep matters from getting worse. They obviously dont care about customers. I know disputed charges are suppose to be resolved within a time frame much less than 1 year. Who regulates credit card companies? When the billing was handled by Greentree it was ok but Conseco has a terrible attitude and I'm certain hasnt done anything to investigate my dispute. (The charge in question was billed by a company in Brussells Be!)

Company: Conseco (formerly Greentree) master card
Country: USA
State: South Dakota
City: Rapid City
Address: P O Box 6153
Phone: 18003514577

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