CIC Credit Monitoring
Fraudulent billing after cancelling membership City

July I obtained my credit reports from consumerinfo.com. I used my CREDIT card to make the legitimate purchase of $29.99 for the reports. Several months later I saw a charge of $79.95 on my BANK statement from CIC Credit Monitoring. Please note, my credit card was/is in no way linked to my bank accounts.??? I called CIC Credit Monitoring's phone # 800-220-2626 and after a ridiculously long hold time I reached one of their representatives.

I disputed the charge with him, explaining that I in no way authorized the charge. He said that I signed up for an annual membership and he had all of my information on file. He would not reverse the charge. I then asked him to cancel my membership and delete all of my information from their system. He said that it would by done within 2 days. On March 3 CIC Credit debited my account again for a second time.

This time I am definitly going to take all possible steps to get my money back. I reported the fraudulent activity to my bank and will contact my state's attorney general's office to resolve this matter. After my money IS returned I am closing the account so that cannot happen again. Warning! Cancelling your "membership" with them is NOT enough to stop the unauthorized charges!

Jon
Columbus, Ohio
U.S.A.

Company: CIC Credit Monitoring
Country: USA
State: California
Phone: 8882202626
Site: consumerinfo.com

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