Columbia House DVD Club
Dishonest company keeps your money but doesn't send DVDs ripoff

First I signed up with Columbia House on the promise that I would receive a mini iPod from one of those rip-off "freebie" offers. I did not receive it when fulfilling the requirements and battled with that company until I finally gave up.

Then I cancelled my account with Columbia House and told them why. They repeatedly send me notices that I owed them money to fulfill my contract. I finally send them a check for $87.76, amount owed, and chose four videos to send to fulfill the contract. I also sent a letter making the cancellation clear.

They cashed the check on 01/24/05 and a month later I had received nothing. They did not answer any emails and the number was not on the website. I found it here, thank god.

After calling, they had the movies I orderd on file and could offer no real explanation for not sending them. The account was cancelled, the check was cashed and the movies were withheld. They said something about sending me certificates—which i never received. Also, they tried to charge my credit card, even though I had always paid by check and had so for my final bill. They had no intentions of ever sending the movies I paid for, until I called. Supposedly, I will receive them right away.

I will wait and see. Never use Columbia House, unless you want to pay for something that you will never receive!

Company: Columbia House DVD Club
Country: USA
State: Indiana
City: Terre Haute
Address: 1400 N. Fruitridge Ave
Phone: 8122427913

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