Teleflora
Paid Extra for Saturday Delivery, Flowers Arrived Two Days Late

I ordered flowers from Teleflora; the flowers were to be delivered April 25th. I had to pay $19.99 for delivery and $6.99 for Saturday delivery. I got an email that they couldn't deliver it until Monday, "as all flower shops are closed on the weekend." I called flower shops in Phoenix that said they had Teleflora and all said they were open. I called customer service, after a hold for 20 minutes. The agent was rude and only wanted to send them on Monday. I reminded her this was a contracted service and as such they violated the contract. They did finally give me a refund. DO NOT use them.
Company: Teleflora
Country: USA

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