Discount Debt Solutions
Ripoff Takes consumers money, lies to them, and never helps them
- 01-15-2005
- 7
We chose Discount Debt Solutions to try to keep from filing bankruptcy. Since choosing Discount Debt to help us to get our credit card debt paid off we have had nothing but trouble with any of our credit card companies. (ie: Discover, Chase, American Express)
American Express - lowered interest rate however is now charging late fees every month
Chase - lowered interest rate however is now charging late fees every month
Discover - increased interet rated and is now charging late fees every month
Because of this our bills have went up continuously instead of down.
Everytime we call discount debt we get told they have to go get our file and then they never return after over 30 minutes. We get on a second phone and try to call again and they say they have already left for the day.
We have requested copies of the acceptance letters from the credit card companies to accept the payments they give them and yet they can't provide them to us.
We filed a Better Business Bureau Report on this company and they told the BBB that "This matter was resolved yesterday before receiving complaint this morning, the client is satisfied and is continuing on the program."
We discontinued the program and now the credit card companies have increased are interest rates to as high as 28%. We have never heard back from Discount Debt.
Company: Discount Debt Solutions
Country: USA
State: Florida
City: West Palm Beach
Address: 1645 Palm Beach Lakes Blvd # 490
Phone: 5612422462