Cablevision
Refused Credit for Late Fees After Six Duplicate Card Payment Attempts

In Nov I attempted to pay Cablevision what I owed them with my Chase MasterCard, after paying Cablevision by phone using their automated system. There was a problem using their automated system, I called Chase, MasterCard and found out that were six identical attempts to pay Cablevision, Chase assure me that only one of those charges would go through. Then in December I discovered Chase did not pay Cablevision.

Back in Nov Cablevision called me and told me they would investigate the multiple charges, no other phone call was received by me from Cablevision and Cablevision refused to credit me for late fees that therefore Cablevision is in violation of the fair credit billing act, the fair debt and collection practices act and the unfair and deceptive practices act

Company: Cablevision
Country: USA
State: New York
City: Bethpage
Address: 1111 Stewart Av
Phone: 5168032300

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