Sheinside
Delivery delay, Bad communication, No cancellation allowed
- 12-20-2012
- 8
WORST experience ever. Lost over 240 EURO with this company!!!
WARNING if you need to RETURN ITEMS!!!
My experience:
1. Delivery got DELAYED almost 2 WEEKS with NO NOTICE. I waited in total over 6 weeks!
2. I was NOT ABLE TO CANCEL my delivery due to the delay.
3.1 of the items was WRONG. QUALITY of some items was NOT VERY GOOD. (Besides 1 blouse which was nice)
4. The parcel did not include any details for returning the items.
Do not send back to sender.
The website does not display return address.
5. The service team IS NOT helpful and does NOT SPEAK ENGLISH very well. They also use ASIAN Symbols (e.G. For addresses) customers can not read.
I would NEVER ORDER here again!!!
Company: Sheinside
Country: USA
Site: sheinside.com