Dish Network
Dish Kills Santa and Creates Snowballing Problems

A little back story: Years ago, our mortgage company wrongfully withdrew our mortgage three times from our bank account. Needless to say, every other check bounced. The nightmare this created, took months to rectify. So, we're always cautious, or so I thought, with banking information.

Little over a year ago we, my significant other and I, decided to subscribe to Dish TV. The Salesman I spoke with repeatedly pushed the promotions they were offering, including free movie channels. We were adamant that we would forego all of the "freebies", if this meant we would avoid tying our account to a credit card. I even explained my aforementioned mortgage horror story. It was agreed (Yeah, right.) that I would authorize the use of my significant other's debt card for the initial installation only, and we would prepay for service.

We let our service lapse. And as expected, we received a letter demanding we return their equipment, or a charge would appear on the credit card for the cost. We were not worried because, 'They told us they discarded the bank account information after installation.". Nevertheless, we returned their equipment, because it DID belong to them. They confirmed receipt days later.

Well, they hit his bank account anyway, for early termination fees! What?!! Great timing...

This $210 unauthorized charged, which apparently was reversed yesterday, has caused us almost double this in late fees for other things.

My children will not receive much for Christmas. The budget for their gifts was eaten up by late fees because of an unscrupulous Salesman from Dish. I am halfway tempted to call him up and make him explain to my 7 & 10 year old why their amazing attitudes and efforts won't be recognized by Santa this year.
I know that I was naive believing that people operate with honesty and integrity. Maybe they do - just NOT DISH.

Company: Dish Network
Country: USA
State: Colorado
City: Littleton
Address: PO Box 933

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