Port-A-Field
CS Platinum is unfair with their policies
- 12-15-2012
- 3
We operate a Soccer League in Philadelphia for Males 18 & around. We chose to buy (2) Port-A-Fields from CS Jewelry in July to assist point our areas effortlessly and precision. It was also ostensibly guaranteed to consider about 10 units to setup. The merchandise came in regards to a week to 10 times after we requested it and about this subsequent weekend my spouse and that I visited an area area to format among the the lightweight areas.
Sadly my husband and that I weren't ready to put the product out effortlessly at-all and also the gear they supplied weren't starting the dust tight enough to prevent the stumbling element from happening. Obviously we attempted every-which method to create the merchandise work with people since in exchange it'd have created our lifestyles so easier operating this category. Regardless of how we mounted it (Per the U Tube Movie) we couldn't obtain the widgets in which to stay the floor which again might have triggered a significant stumbling hazard.
The price of these areas were $562 and we delivered them for atleast 1/2 of the reimbursement because we just exposed one bundle and even though we put the area back to the exact same purchase it had been delivered we thought they'd not re-pay us any price of this one-but thought it'd be worth the attempt since CS Jewelry Activities representative “Susan” mentioned so long as it had been in great fresh situation she couldn’t visit a difficulty with any discounts.
Actually the 2nd submitted was NEVER EXPOSED and we anticipated A COMPLETE Reimbursement for this 1. We adopted the return policy and delivered the cargo via priority email with Monitoring (price of $40) and so I might understand once the bundle reached their Texas area. Once all was stated and completed we noticed nothing out of this organization apart from the following data supplied by USPS I'd haven't recognized they actually acquired our bundle.
As we talked together they informed us they didnt “LIKE YOUR REASON” for returning it and they were upset our Charge Card Organization charged them $25 charge to research the problem. Today we no further possess the lightweight areas or our $562 given that they won't pay us something.
I'd just like the community to understand this organization has unjust return policy methods of course if your not 100% certain the product is for the business DON'T BUY A INTERFACE-A-FIELD. Had we recognized they might maintain our Cash and also the product-we might have contributed them to some Childhood Business we're associated with and atleast acquire some fulfillment our of our $562.00 expense we no further have. Your Charge Card Business is examining their methods and ideally they'll observe the things they do for their clients who purchase and just wish to return it as evidently this isn't PERMITTED no real matter what their website claims.
Company: Port-A-Field
Country: USA