Protect America
Cancelling contract within 72 hours

November 8.

I changed my brain concerning the purchase of the security-system from Guard America. I'd buyer’s regret. I be prepared to be out-of-city for a long interval (10 times) throughout the breaks. Presently, I've protection from my present supplier and that I understand how this company function. Although I had been pleased using their present; I simply didn’t wish to cope with any situation that may occur while I had been absent and also the doubt of getting to cope from long-distance having a new support. Sadly, they might not understand why. I had been likely to transfer my support; today, I’m uncertain of Guard Americais service with so much trouble upfront.

On December 7 I named customer support to demand termination of the purchase for an security alarm positioned on Sunday, December 5. On December 7th, I named Guard America’s customer support division about 2:30 P.M. To truly have the purchase stopped for cargo. Originally the individual explained they might quit the cargo but set me on-hold and didn't return. I called back and was informed I'd be used in the right division to possess them quit the purchase. I had been on-hold to get a prolonged interval and hung-up and called back. Again I had been positioned me on-hold for one more 50 units. I called once more and was informed that I'd need to keep in touch with my salesman, Al Haskett, to stop the purchase which he'd not maintain till 5:00 P.M. I had been provided a chance to possess a consultant in the salesman division contact me back since their delay times were such a long time. I decided to possess the revenue office phone. I instantly sent the salesman to prevent the purchase aswell. I did so get a phone back in my opinion it had been around 4:30 P.M. But was informed that the boss might contact me back.

Used to do get a phone today from quality control. I suggested that I needed to stop. They needed me to wait the purchase before to begin the entire year. I informed her I do want to stop the purchase totally. Then she explained the purchase have been delivered about the day of the 7th. Additionally, they might direct the cargo but I'd be billed a restocking charge of $79 easily terminated. I told the consultant to stop the cargo as well as when they did cost me I'd never conduct business together again.

Please suggest, if am I in my privileges to stop. Am I required to pay for? Protect America has my bank info. The cost for that support installation is $192.85 (first and last weeks, gear and delivery). Their restocking fee is $79. What must I do to challenge the problem? Must I contact my lender?

Company: Protect America
Country: USA
Site: protectamerica.com

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