Monitronics Home Security Systems
Shady contracts and poor customer service

Difficulties with Monitronics Security Alarm support:

Last June I'd an alarm set off at my home. Well, used to donot learn about it till nearly 4 hours later. Law Enforcement had previously arrived and eliminated hrs before I had been informed or even the individual that was my emergency contact. I had been really disappointed using the service and directed the client service broker to stop my support.in the stage I had been informed that I'd need to deliver them a notice with my title, tackle, and my client data inside it using the demand to stop my support. Well, obviously they refused ever getting hired. I delivered them another notice this time around and as a result of work change moved considering the problem was resolved. A couple of months pass and that I come home and find out they nevertheless hadn't ended my agreement. I named their customer support and obtained more run-around and lastly I had been directed to deliver exactly the same letter but, with the data discussed earlier but, they desired time for you to contain my code and passcode within the new notice. Why might somebody request all of this in a notice which was going right through the general public email. While coping with safe files you never deliver them through public boards. Then your boss I talked with explained that they're not accountable for providing the things they market. She stated within the agreement they still receive money ostensibly when they don't supply the support they promote. I'd alert any customer against actually using the services of the corporation. Questionable agreements and bad customer support aren't faculties of the business I'd employ to deal with security alarm.

Company: Monitronics Home Security Systems
Country: USA

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