WuYi Pixie Tea
Unauthorized Credit Card Charges

I also was taken in by this scam! I ordered a 30 day free trial that I agreed to pay shipping & handling. You have 14 days to try the product before they automatically send you and bill you $67.09 on your credit card. It took 27 days to receive it (so I was hooped from the start). I received my credit card statement and found a charge on it, I hadn't received a 2nd batch of the product. I called the toll free number immediately and explained what had happened, she agreed to debit my account and I could keep the second batch (I had offered to return it whenever I received it). I also had her cancel my account. My next credit card statement had a debit on it - not for the full amount as I live in Canada and there had been a dollar exchange on it... BUT there was another charge for $67.09 as well. I tried calling them immediately and was put on hold long enough that my cordless phone went dead, I called again and had a 2nd phone go dead. There was a message that if their lines were busy to go through a web address that they gave over the phone line. The website didn't work... I then contacted my credit card company, she indicated that she got at least 10 calls a day (that was just her!!!). She said that I should return any product that I had and give her a call in 30 days so she could check to see that my account had been cleared up.

I managed to get through to them on the phone again this morning - customer service was extremely rude and said that there never was a 30 day free trial and they wouldn't refund any money...

I am old enough to know better! I may have to cancel my credit card and get a new one.

Company: WuYi Pixie Tea
Country: USA

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