Just cloud
Overcharge ripoff

Justcloud
I signed up for free trial, then authorized one month of unlimited storage for a one time charge of less than $8... As soon as they had my debit info I got an electronic invoice for $133.48, they charged me for a 24 month plan, all paid in advance. I did not authorize this. Went to live chat and as soon as they realized I wanted this reversed I was sent to another chat page for billing, which wants my name and email, as soon as I enter that info the page just resets to wanting the same info again and again and so on, so it's a dead chat page. I went back to the previous chat page only to find that "no operators are available", now I could send email only. From one minute to the next they had no more operators, for the rest of the day apparently.
The illegal $133.48 charge went through right away, I will now likely face my balance bouncing on the next business day as legitimate charges I have authorized elsewhere will come through against that same money which just cloud quickly relieved me of without my authorization. And for each legit charge that bounces because of this my bank will charge me a $35 overdraft fee, further adding to this ripoff.
Do not give these people your debitcredit card info, they will take you to the cleaners and wait to see if you complain, and if you do complain then suddenly only email is available for it even though a live chat box had just been up, but then suddenly taken down and can't re-connect.
AND they never mention at the start how snail slow their backup service is, in fact it's an embarrassment. But as soon as they have your bank info, only then do you find out that you have just signed up for turtle speed and then must decide whether to pay an extra fee for better speed. There are zillions of cloud services out there, you can do much better than these guys.

Company: Just cloud
Country: USA

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