Vivid Seats
Tampered Avicii Tickets Already Used for Entry, Refund Refused

I purchased Avicii Concert tickets for 09/14 from this site. When my tickets were available to print I noticed that the name on the tickets, and price were missing. (which means the ticket was tampered with). I called Vivid Seats and asked if that was a problem. Not knowing what to say the guy (who sounded 15) said "its okay if your name isn't on them". I told him that that wasn't my question. I repeated my question again and was told that it wasn't a problem. When I arrived at the concert the man scanned my seats and said that they had already been used for entry. Seeing as Vivid Seats isn't open at that time I called in the morning where I reached someone named Sarah who refused to give me a refund on account of I should have asked for a refund when I realized the tickets had been tampered with... When I told her that I had called and asked somebody she said that that is impossible because the representative would have given me a refund. Doesn't it state that every seller is vigorously screened and don't they see the tickets that are uploaded? StubHub won't even let you upload a ticket that has been tampered with. Do not use this site!!!

Company: Vivid Seats
Country: USA
State: Illinois
City: Chicago
ZIP: 60607
Address: 344 N Ogden Ave. 4th Floor
Site: vividseats.com

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