CEAVCO Audio Visual
Johnathan Pinks, Eric Newkirk Event Video Services Negative Experiences

At first you would think that CEAVCO is the best option for audio and visual services in Denver, Colorado but think again. We have (unfortunately) worked with CEAVCO for years and just recently decided that we've had enough. We need to share our experience about this company and what they've done to the non-profit and corporate events in Denver, Colorado.

CEAVCO made an agreement to provide a service to a childhood cancer non-profit in Denver, Colorado and showed up with a delivery truck loaded with 2 cameras (they were supposed to provide 3) and only two camera cables (100ft) for an ENTIRE thousands sq feet Grand Ballroom. They also failed to deliver a compatible recording deck with their visual mixer. Their contact technician (who doesn't work for CEAVCO) felt bad and stayed as long as he could helping to setup with what little equipment he was provided. When contacted, Jonathan Pinks (who works directly for CEAVCO as an account manager) said "It's not our job to engineer a show" and was absolutely upset with us for bringing these issues to him. He said that he would charge us or a technician to come back out to our event (Keep in mind, NOTHING in their video system is working at this point) and he would charge for a new recording deck that was compatible with their system. CEAVCO did not get our video system working and we had to use the in-house visual company at the hotel to get the system turned on.

We had a conference call with the owner Matt and he apologized and told us to use another account manager. His name was Eric Newkrik. We decided to try one more time on an event with the Government. He sent us a quote that was within budget (but over, they will always go over budget) and 1 1/2 weeks prior to the event he sent a separate quote that was double the first one and said that he couldn't do what he originally mentioned for the price and said that he didn't design the right system.

We went to another A/V company in Denver (GOOGLE search for them) and they worked AMAZING UNDER budget. Please, I beg you, don't work with CEAVCO and choose a better company who has a much better system of doing business. For professional events, we can't have people like this in business and we have to work hard to teach these companies that they cannot rip off people. If it was their event, they would be right where we are.

Please avoid CEAVCO at all cost.

Company: CEAVCO Audio Visual
Country: USA
Address: 6240 West 54th Avenue Arvada, CO 80002
Phone: 3035393400
Site: ceavco.com

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