Netflix, Inc
Account Suspended Despite Two Years of Gift Certificate Credit

Netflix has screwed me out of 2 years of service that I have already paid.

Netflix suspended my account and refuses to reinstate it until I give them an active credit card, even though I have 2 years worth of redeemed give certificate on my account. There was no notice, no phone call, absolutely no notice of the suspension.

So I called last night to get the problem solved, guess what the customer service individual did not care at all, so I asked for the supervisor, after waiting for 5 minutes as he typed away on his computer, I sure sending the information to his supervisor, and guess what, the supervisor cared even less. They obviously must be in financial distress if their refusing service to a paid customer.! Warning, you might be risking your money!

Company: Netflix, Inc
Country: USA

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