Pacific Theaters Aka Arclight Cinemas
Pacific Theaters Aka ArcLight Cinemas ripoff Refused to honor & accept valid unrestricted movie pass, also IGNORED complaint filed by the Better Business Bureau

Presented valid movie pass to Pacifics Arclight Cinema's Dome on Sunset Blvd in Hollywood, CA. Pass was good for January only, presented on 1/28/04. No restrictions nor exclusions were printed on the movie pass. It was issued by Pacific Theaters.

They said Arclight Cinemas was not a part of Pacific Theaters, although other Pacific Theater passes bear the specific restriction "not good at Arclight theaters." Arclight Cinema also bears the same corporate address as Pacific Theaters.

They were very rude and insisted that they had no relationship with Pacific Theaters, an obvious lie.

I filed a formal complaint with the Better Business Bureau (bureau ID: 13189985), which they failed to respond to. The BBB also sent a second notice to them to respond to, which they also ignored. Pacific Theaters now has an unsatisfactory rating with the Better Business Bureau due to their lack of response and cooperation with them about this complaint.

Company: Pacific Theaters Aka Arclight Cinemas
Country: USA
State: California
City: Los Angeles
Address: 120 N Robertson Blvd
Phone: 3106578420

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