Ya Ya e Favormart
Dirty tableclothes, no refund granted

I ordered tableclothes for my daughter's wedding using the cheapest shipping option, but then realized that they wouldn't get here in time. So I e-mailed the company asking for the faster shipping option. They said that the order was already processed so I would need to re-order and I could then send the one box back as refused and receive a refund. I ended up getting both boxes on the same day after paying the additional shipping. After opening the first box and checking my order, I found that 4 out of the 7 tableclothes were either dirty or the wrong size. I had to open the second box to get enough tableclothes to make the 7 that I needed. Sealed the box back and returned it by UPS service. After getting my credit card statement there was no refund issued. I e-mailed them again telling them this and they claim that they did not recieve it. After reading 8 bad reports on this company I now wish that I had seen them before I ordered though them. So in the future everyone should check out the company's reputation before ordering. I don't expect to get my refund but I am still trying.

Company: Ya Ya e Favormart
Country: USA
State: California
City: El Monte
Address: 4380 Baldwin Ave
Phone: 6266672258

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