Real West Cinema II
Discriminate admission based on physical disability

This Movie Theater has many problems but this evening took the cake so to say. My wife and I have been trying to see "The Passion of the Christ" since it was released and carried by this theater. We have made 7 attempts as of this writting and we were successful in recieveing two line tickets on the seventh attempt.

When it came time and our turn to pay for the line tickets (NO. 166 & 167) we were informed that we would not be able to sit together. Here lies the problem. My wife has severe Dyslexia and cannot read so I must be next to her to read the English subtitles for this movie. I informed the manager whom was selling the tickets at the ticket counter of the problem and she informed us that we would have to talk to people in the theater to give up their seats so we could sit together.

This would of course be extremely embarrasing for us both since we would have to explain to absolute strangers that my wife can't read and why. My wife is very sensitive abut people knowing of her disability.

Dyslexia is recognized by the American with Disabilites Association and the American Disabilities Act.

The manager would not even consider assiting us to see the movie as she would be to botherd to ask people to accomodate a person with a disability.

We left the tickets on the counter, and left the theater, because I was so angry that they would discriminate against a person with a disability.

Now let's make a note here, there is no assigned parking for the handicapped at this theater. There is no wheelchair access from the parking lot to get into this theater as of this writting.

From personal experience I can tell you that the two small theaters inside this building are either to hot during the summer months or to cold during the winter months.

The Real West Cinema II is not disability/handicapped friendly and I am considering filing a claim aganst them for the embarrasment they put my wife through this evening.

My wife and I have in the past traveld 120 miles one way to see a movie in Las Cruces, New Mexico and NEVER had any of the above mentioned problems. It looks like we will be doing this again tomorrow as the Las Cruces theaters have larger screens, better sound, and more comfortable seating than in Silver City for the same price.

Silver City and Grant County want us to keep our consumer dollars local, but when you deal with a business like this movie theater that could care less about the consumer needs, I say you need to earn my business, and when you discriminate against my wife, YOU LOSE!!!

This is a small town and small town politics don't play well with me.

Company: Real West Cinema II
Country: USA
State: New Mexico
City: Silver City
Address: 11585 Hwy 180 East
Phone: 5055385659

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