EA The Sims 3
Customer Support

I'm so discouraged with EA, as well as their item 'The Sims-3', that I actually donot understand where you can start. First, the overall game and its own extension packages are extremely glitchy (I've simply no Custom Information, incidentally - not really products in the Trade or Sims-3 Shop!). Next, the client support is horrible. After I contact or mail to describe my problem, they possibly determine a arbitrary phrase for me personally (for instance: I sent to get a means to fix a cold problem. They responded having a description of just how to buy products in the Sims-3 Shop. Then they described my request as 'Fixed' and removed the reference range. Why?) or they send one to a forum. The forum is just a location where other disappointed clients complain about issues with their activities, also it does not seem that any assistance reps actually react. Next, there seems to be no assistance for prior expansion packs. EA appears to be too active moving out fresh half-finished expansions to fix any issues or mistakes prior expansion packs. For me, I've been a person right from the start. I bought The Sims and all of the expansions, and Also The Sims 2 with the expansions. After my terrible experience Using The Sims-3: Night Time (and also the expansions prior to it so far), I'll not be buying another growth before prior versions are set. What's the purpose of purchasing fresh growth packages if my sport happens to be unplayable? Listed here is my term for EA, for whatever it is worth as yet another meaningless customer - decelerate on producing new expansions, and rather concentrate on finishing and fixing those you've previously printed. Additionally, please do something positive about your horrible customer care group.

Company: EA The Sims 3
Country: USA

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