MovieMars
Bought Dvd. They sent wrong Region. (won't play in US) Returned movie and never got refund

I bought a DVD from Movie Mars.
They sent the wrong region. (The dvd they sent me does not
play in the United States).

When I complained, they claimed they don't
classify the wrong region as a defect.

I sent the movie back with on-line form from Moviemars.

That was six weeks ago still have not received refund.

I sent them an email and here is the response I got from them:
Hello,
I apologize but due to a open dispute I am unable to assist you further. Please allow for this matter to be handled within the dispute.
Thank you for your understanding.

Kelly
Customer Service Representative

Movie Mars, Inc.
1113 Technology Drive |Suite A
Indian Trail | North Carolina | 28079

Company: MovieMars
Country: USA
State: North Carolina
City: Indian Trail
Address: 1113 Technology Drive Suite A

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