Ticketliquidators.com
Ripped off

I bought two concert tickets from Ticket Liquidators for a Neil Young in Boston where I live. The order total before I authorized my credit card for two tickets was just under $400 and the receipt after I made my purchase showed the same amount. I then received an email from Ticket Liquidators after the purchase saying that the tickets would be sent by a company called Kangaroo Promotions. The tickets were never sent by the promised date but, more importantly, my credit card statement showed a charge of well over $400 which was $50 more than what I authorized. When I called Ticket Liquidators about this overcharge, they told me that Kangaroo Promotions is in Canada and that there was a $50 customs tax charge to deliver the tickets to Boston. At no time did Ticket Liquidators tell me before my purchase that a Canadian company would be sending the tickets and that significant extra fees would be involved. Furthermore, Ticket Liquidators told me that the statement Your total does not include any applicable state or local taxes on their website exonerates them from responsibility. Therefore, beware that purchasing tickets from Ticket Liquidators involves international hidden fees that are exorbitant. I have initiated a chargeback with my credit card company for the overcharge that was not disclosed in advance since I assumed, reasonably, that state and local taxes are for my state, not a Canadian customs tax charge!

Company: Ticketliquidators.com
Country: USA
Site: ticketliquidators.com

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