Microsoft XBOX
Keeps Charging my CC after numerous calls & emails to cancel

Only thing I've for proof that I've been billed since April of after several calls and emails to prevent is that this mail I came across in my own GMAIL record:

Hi Chris,

Thanks for calling Microsoft online help for XBOX. I'm Bob and that I will soon be assisting you today with this particular problem.

We've gotten your mail so that as I am aware that you simply have costs in your consideration and also you need to know why you're still being billed. We enjoy the chance to work with you.

You'll need to contact our customer care to confirm this problem

You might contact Xbox Customer Support for all of us and Europe by calling 1 800-469-9269 at your earliest convenience, and we will be pleased to assist you to. We're open daily from 9:00 A.M. To 1:00 A.M. Eastern Time and 6:00 A.M. To 10:00 P.M. Pacific Time.

Thanks for the time and comprehension.

If you have to answer this email, please respond 'with background' (contain any prior email) or mention of the Support Request Quantity 1127011096 therefore we are able to facilitate our support for you.

Thanks for visiting Xbox.com. Should you have potential concerns on Xbox services or products, please make sure to review our site once we are constantly incorporating info to improve our support.

Sincerely,

Bob

Microsoft XBOX Support Services

Http://support. Microsoft.com/

& Original Concept &

From: xxxxx@gmail.com

Delivered: Wednesday, March 10 3:28: 12 AM UTC

To: assistance@xbox.com

Topic: System won't power-on

Complete Name: Chris xxxxxx

Email: hollens@gmail.com

Description: I offered my xbox360 Final April. And also have been billed for almost 10 weeks since, and also have terminated within the telephone and online twice today almost 8 weeks before! Is there whatever you may do to repair this?

I've since named numerous occasions today and also have been guaranteed this could finish. I've named my CC organization and had them attempt to combat it, but have discovered small success. When there is any justice or perhaps a method to get this to finish apart from altering my CC # just due to Microsoft, I'd enjoy some support. I will give a screen-shot of unique mail, and witnesses. I am simply not sure what otherwise I - can do, Microsoft has taken nearly 240 bucks from me, and I'd like it back.

Please help

Company: Microsoft XBOX
Country: USA
State: Oregon
City: Eugene

  <     >