EntertainmentWork
Created User account on my computer that blocked cancelation access

My girlfriend wanted to cancel her trial membership and kept trying to access the website to do so at no charge. Phone cancelations cost an additional $15. The web address given by the customer service rep could not be accessed as given.
After accidentally going into my computer's user accounts, I noticed that there was an account listed that I did not set up named ASP.net. After I deleted that account, I was able to access the cancelation website, but ONLY after typing ALL of the characters in as lower case (i.E. Www.entertainmentwork.com/terminate_trial_membership.Asp)
Unfortunately, they require some obscure RMA number from a letter she got over a year ago and now we will STILL have to pay $15 to cancel by phone.

Company: EntertainmentWork
Country: USA
Site: entertainmentwork.com

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