Sears
Warranty

I bought a fujui camera from sears and the salesman talked me into buying the warranty. I bought it because it came with a free instpection and cleaning. Well 1 month before the warranty runs out i contact them to get it cleaned. They said to just bring it back to the store dept. So i drive across town go to the second floor where i bought it and the rep. Says he doen;t take care of that, so he calls the receiving dept. And they say to bring it to them. I walk down there and they say oh we don't take care of this and give me a phone # to call. So i go home call the # and get transferred about 6 times until finally someone gives me an answer. They say they will send me a box to send it in and a claim # 14606177. Finally i have an answer so i think. Well the box never shows up, so i contact them again and get transfered twice and this guy says it should have arrived over a week ago and tells me to contact ups. Well i have had enough chasing this, i told him they should take care of it and he hangs up on me. I will never shop sears again. Mike davis

Company: Sears
Country: USA
State: Kansas
City: Wichita

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