Dish Network
Refund refused after local channels were never provided
- 10-13-2009
- 6
I signed up for Dish Network at the S C Kiosks both at Sam's Club in Gainesville, Florida with the understanding that I would get local network channels. I paid a $59.87 charge at the time of the sale. Dish Network was unable to provide me with local or any other network channel so I canceled the contract and was told that I would receive a refund of the fee paid at Sam's for the service. I took my receipt to them (S C kiosks) and was told that I had to request the refund before the end of 30 days by the salesman. This was the first time that this was disclosed to me and he said that it is stated on the back of the receipt. The receipt states that I have 30 days to return a product but nothing about a refund for services not provided. Next step is the Corp. Office.
Company: Dish Network
Country: USA
State: Florida
City: Gainesville