TWC/CableTV-Phone-Internet
Terrible Customer Service & Fraudulent Charges

Rebuttal to "Misty"

Two errors don't create one right.

Probably The person you replied to wasn't actually conscious of doing something incorrect, if that which you claim is correct.

I've personally been battling TWC for that previous three years due to their deceptive methods of encouraging one cost to get a specific consideration and 8 weeks later, incorporating further non-normal costs. If questioned and outstanding, theses costs keep mounting up plus one eventually ends up being hounded with a selection division of kind. The so-called customer support brokers are simply qualified birds focusing on a software.

Today, TWC includes a new accomplishment. I will talk to an alleged boss who guarantees me written down he may correct the "mistake". It operates once and also the the following month fresh costs are again. After I attempt to contact that “supervisor” no body understands him –approximately they claim.

At this time, I'll strike at higher level by first calling an area general manager. I had been declined the phone link, regardless of, I understand where he lives. He'll get an urgent visit. If that doesn't function, I'll visit the HQ in Morrisville personally and need to become observed by two mature panels people, whose title I curently have selected, after calling Route 14 so they may come and report the function. You might actually view it on TWC information channel… free of charge.

Whoever you're “Misty” please move this onto the local supervisors. I worked for that authorities and that I was educated to combat lengthy and difficult. Being a paralegal also assists.

Company: TWC/CableTV-Phone-Internet
Country: USA
State: North Carolina
City: Raleigh

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