Hilton Head Guest Services
They sold us tickets to the "Spirit of Harbour Town Sunset Dinner Cruise" without disclosing the extra fees of $10.00 each and the $5.00 parking. Undisclosed fees Marietta, Georgia
- 08-22-2009
- 8
The company sold us tickets to the "Spirit of Harbour Town Sunset Dinner Cruise" without disclosing the extra $10.00 port fee for each ticket and the $5.00 parking fee.
In the evening when we entered the area, we had to pay the parking fee, and at the ticketing area we were told that we had to pay the $10.00 port fees for each ticket.
The next day, we stopped by the office and disputed the fees. They did not honor the fees except for giving us a restaurant certificate to cover the $5.00 parking fee.
In a nutshell, the company must disclose all the hidden fees very clearly to the customers.
Company: Hilton Head Guest Services
Country: USA
State: South Carolina
City: Hilton Head
Phone: 8006211518
Site: www.hiltonheadguestservices.com