Qwest/direct Tv
Billing Errors

We included web, cell, house telephone, and Television together. Qwest was getting us around. $300 per month.

We got a phone 5 weeks later that people were $1,500 behind about the statement plus they disconnected ANYTHING as the man was speaking with us. No telephones, Television, Web, nothing. All removed. We changed to Cox-2 moments later-but buyer beware... DON'T OPT FOR QWEST

The statement was therefore large since:

1. They added on providers we didn't purchase

2. Stated we purchase "50 or even more films" from PPV on Direct TV in only 30 days along

3. Billed people for long-distance... But not able to display a statement with long-distance figures onto it

4. Billed us for providers we didn't purchase

5. Mistated costs for numerous additional providers

The corporation is just a TEAR 5. AVOID SUCH AS THE H1N1 DISEASE

Lesson learned, also, is: when you have a problem with ONE support, all of your providers get disconnected! Therefore, bundling isn't the best way to proceed. It'snot worth the cash you conserve [$20'ish].

Company: Qwest/direct Tv
Country: USA
State: Arizona

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