Thompson Cigars
Terrible customer service

Really, this can be a reaction to the grievances. Our issue began using what seemed to be an inexperienced team. I had been at my humoris finish, I requested to get a supervisor, and got somebody who did not determine what the issue was both. The issue was easy, and that I could not realize her failure or understanding, while insisting upon my joining the "membership". It had been obvious these were individuals with little to no understanding of british particulars. I tried one final time to achieve an america-based supervisor. I talked with Hoc Mai, and also have been exceptionally pleased since. He went of his method to preserve me like a client. It is worth providing them with a go again, requiring upon National people in cust. Support.

Company: Thompson Cigars
Country: USA
Site: thompsoncigars.com

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