First Financial Services, Inc
Terrible customer service, terrible company

Mr. Landgraff and Ms. Thomas,

I'd prefer to provide for your interest a significant problem I'm having together with your organization. I've caused Phillip Smith since January 10 on replacing my home via a VA mortgage. I'm a veteran of the US Airforce which is incredible in my experience how horrible your employee’s customer support, followup, followthrough and also the general score of service I've obtained from your own organization. Your refinancing hasbeen, to place it gently, a headache. I've answered to every request info from your own organization inside a handful of hours with every bit of data required. Even today, 175 times later, I don't think I'm any more along side shutting my mortgage together with your organization compared to day I began and only today I’ve been informed we've to obtain another evaluation since your organization has attached around with this paperwork for such a long time the evaluation has terminated. This really is definitely the toughest encounter with any organization I've actually experienced in my own lifetime and that I have existed offshore for 5 years as well as having a language screen, have obtained greater support than what your organization continues to be with the capacity of creating as much as this time.

I hope I'd have browse the evaluations published online about your organization just before ACTUALLY trying to get financing through FFSi. I will state that I'll suggest to everybody that I understand and also to everybody they understand NOT TO USE YOUR ORGANIZATION AND TO OPERATE AS FAST WHILE YOU CAN from any ad First Financial Services, Inc. May released there particularly to all my Experienced friends.

That Is a fantastic scenario and that I do not know today what kindof schedule we're referring to as it pertains to really obtaining our mortgage closed through you. I've tried quite patiently to work well with FFSi but I'm contacting you since you are my final resort to try and resolve this case.

Company: First Financial Services, Inc
Country: USA
State: North Carolina
City: Charlotte

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