Poolsupplyworld.com
PoolSupplyworld.com Customer Service Review

Our pool guy told us we could use the smaller TCELL9 salt cell. Boy was he wrong. We purchased it from poolsupplyworld.com and we got it. Once we got it. It had a big warning on the box that said only for use with firmware after 2010.. Knowing that we got the system in 2008 we knew we were in trouble. We contacted poolsupplyworld back via email. They emailed us back within 15 minutes giving a rma number and a link where to buy the tcell15 that was correct. We sent the cell back and the new one arrived. What could of been a bad situtioin ended being easy and pleasant one. We will be back

Company: Poolsupplyworld.com
Country: USA

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