IBM Lender Business Process Services Inc
PRICE FRAUD and poor customer support

Real Estate

Citimortgage offered my mortgage to IBM Bank Coach Procedure Providers in 11; with no great business purpose. I'd various other Crecit associations together mastercar, homedepot card, etc.; and my mortgage wasn't just present; but had never been settled overdue and that I usually delivered the cost plus atleast $50 regular.

This new so-called mortgage servic organization, IBM LBPS; is clearly within the busness of creating it harder for you really to spend your mortgage. They're a department of IBM the biggest computer organization on the planet, but don't find a way to approach digital funds internally. Alternatively you've to deliver your transaction thru Western Nation and spend a $5 charge that will be subsequently acknowledged for your requirements so long as your cost is prepared between your 1st and fifth of the month. Just how much of this $5 fee do they spread to european marriage and just how long do they contain the $5 to make the most of the drift before they matter the credit for your requirements???

If you like to create your digital transaction prior to the deadline, 1st of the month; they demand on getting you a $5 handling charge. They would like to drive one to create the cost both by email or following the 1st so they may ideally ask you for a late charge. You may also utilize your banks bill-pay support; but again that's dangerous since that cost isn't digital, they really send a check which may be postponed and trigger one to be charged a late charge that'll need to be problematic.

The month of February they didn't deliver me a statement for March, after I named to ask on 2/21 they recommended me that my statement along side 66,000 additional clients have been dropped in a fireplace in a postoffice in Florida on 2/5. They'd not yet shipped out a reproduction statement but explained I ought to receive one from the 1st of March. I needed to pay for my statement utilizing their online transaction support however they wouldn't renounce the $5 charge, and explained I really could possibly delay and spend it about the 1st of the month or send it with no remittance record. While has anybody heard of the business not attempting to obtain cost promptly or early???

Mailing a cost with no remittance doc, (often termed bright email), is harmful since it might wait running creating a late charge, awaiting the identical statement may also result in a late fee to become produced after which augued around. After I questioned what government company controlled them, I had been was informed that their was none. They recommended me these were not really a lender but they were utilized by Fannie Mae, The Us Government, to support my bill. When they gather $5 from all 66,000 clients whom they didn't deliver a statement for this month that's an additional $330,000.00 they'll have taken from hard-working people. I've delivered a towards the FTC; National Trade Commission, ideally they'll consider this larcenous behavior.


Company: IBM Lender Business Process Services Inc
Country: USA
State: California
  <     >  

RELATED COMPLAINTS

CitiMortgage
Scam charges

Lbps
Worst customer service eve

Bank of America Credit Card
Late fee

Macy's Credit Card
Macy's Credit Card

Best Buy Retail Services
Late payment fee for paying early!

Lbps
A computer company that doesn't compute

Nationstar Mortgage
Mortgage Payments

Pnc mortgage
Wont take a payment!

Flagstar Bank Mortgage
Prevent Flee Flagstar Bank!

Paypal Buyer Credit
Charges you extra money by adding late fees to your account when you are not late and in excellent standing with them