EverHome Mortgage
Lack of service

I was forced into signing a modification of my loan, which I was later told I did not qualify for, leaving me behind on my mortgage. When I asked what I could do to get caught up, I was told that I would qualify for a forbearance for six months and they would work out a payment plan with me at the end of this time to bring me up to date. After six months, they stated that I did not qualify for a repayment plan, that I dd not make enough money. During this time, I was getting nasty collection letters, when I called Everhome I was told to ignore these, that by law they had to send them to me. That as long as I was working with them, they would not foreclose. I had been saving these six months so that I could make payments. Now they say that I have to try and qualify for another modification. After I sent in the paper work with the help of a mortgage counselor, I got a letter saying that my house was in foreclosure and that there would be a sheriff's sale next month. I firmly believe that they led me down this path on purpose. Now I don't know who to turn to.

Company: EverHome Mortgage
Country: USA

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