TXU Energy
Disruption in service

I'm a paying client however I've been without energy for 2 times today. This really is because of the proven fact that the yards were mislabled. Aparently they've been mislabled FOR 2 DECADES today, and that I have already been spending another person's statement. For that previous two times, I've been provided the run-around by TXU reps. They inform me this is definitely an issue that I've to occupy using the condo complex. After talking to the condo complex, these were not able to launch any info towards the supervisor there. The supervisor advised me to get hold of oncor using the problem. Both TXU and also the flats have wrongly charged me of 'tampering using the meter,' fourteen days before, we'd exactly the same problem. Because TXU was not able to solve the issue simply because they study the meter was energetic, which it had been, just it was connected to a different condo, maintenence connected the right meter, which was switched off, to indicate they were mislabled. They advised me they might consider this subject up using the administration who'd subsequently inform TXU to solve the problem. Fourteen days later, nowadays, I'm thinking what type of fools will work for TXU because they were not able to solve this case available. Today TXU is attempting to bill me to get a 'interfered meter' once they illegally stop my energy. Not just to I discover this unpleasant and uncommon but I'm without energy and experience overlooked like a client to TXU. Personally I think that others have to be made conscious of this. IDEALLY, I'll have energy from the end-of today as you of the oncor reps guaranteed. Or are they simply providing me the 'run around' again?

Company: TXU Energy
Country: USA
State: Texas

  <     >