Superior Mortgage
Awful company

This large financial company positioned difficult questions on my and my spouseis credit history WITHOUT OUR AUTHORIZATION as well as in the clear presence of PUBLISHED DIRECTIONS that it avoid doing this.

In October of I posted my and my spouseis private information to lendingtree.com, who evidently supplied my info for this mortgage broker. After having a tough request positioned on both my girlfriendis and my credit history, I had been approached by the corporation. Nevertheless, my fiance and that I didn't continue with this house purchase in those days.

In March of a consultant of the organization, utilizing what I regarded as ruthless sales techniques, chilly-named me-both via email and about the telephone. Both in my own conversation using the consultant about the phone and via email delivered within 5 minutes of the finish of our discussion, I requested the consultant to not spot another difficult request on my credit report or that of my spouse, as having way too many credit questions on the credit report inside a short time of period is harmful to 1is credit history. Via the phone, he assured me he wouldn't, but he never replied to my email requesting him to avoid putting the difficult request on our credit history.

A few weeks later, in researching our credit reports, I realized that despite my demand he not spot an question on our credit reports, the consultant did actually do so A COMPLETE THREE BUSINESS DAYS AFTER I EXPECTED HIM VERBALLY AND SENT HIM A CONTACT PARTICULARLY SEEKING HE NOT ACHIEVE THIS. After I approached the organization to see them the questions were improper, unauthorized and unlike my particular directions, I came across the consultant to whom I talked to become rude, inattentive and dismissive. Moreover, She declined to truly have the credit request eliminated, requiring the only situation under which she might achieve this could be when the request was an 'mistake.' She stayed dismissive after I told her this was worse than a mistake which it had been the misuse of the private info. Nonetheless, she declined to get rid of the questions, and my spouse and that I will have an overall total of four inquiries on our credit history out of this organization inside the period of four weeks

Ever since then, I've reported to customer advocates along with other companies. Not just have my efforts to solve this problem amicably established useless, however they are also fulfilled with snide and condescending communication in the organization, full of double-talk, vocabulary made to permit the company to mix its toes within the mud, and maybe toughest of, what be seemingly OVERALL LIES

In most honesty, I came across my encounter with this specific large financial company to become exceptionally frustrating and damaging. I've never been handled thus disrespectfully and disparagingly in my own person lifestyle, and WOULD NOT cope with this large financial company again. Should you benefit your individual info, I respectfully claim that you STEER CLEAR!!!

Company: Superior Mortgage
Country: USA
State: New Jersey
City: Hammonton
Site: superiormortgage.com

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