Wells Fargo
Fraud, fraud, fraud

After being on time with 29 payments never missing one for my car payments, we ran into some financial difficulties. Spoke with someone in the department about a week a half ago and he said, no problem, just call back after the due date and they will give you a deferment on payment for a month. Called back today 10/13/08 and after going through their chain of command in their collections department, I was told by the floor supervisor verbatim "We are not heartless, we want our money" among other words. I live on social security and had just run into a temporary situation. On time for 2 1/2 years and this is how a bank treats good customers? I can't believe it.

Company: Wells Fargo
Country: USA
Site: wellsfargo.com

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