Wells Fargo
Payment abuse

I have always paid my mortgage on time. I received a letter of foreclosure for payments that I have made but Wells Fargo can't or won't bother to look for them.

I have made 3 mortgage payments over the phone. I have confirmation #'s for all of them plus bank statements and tracing # that show this money went to them. I have tried to talk with people over the phone but you never get the same person. It finally got so bad with the harassment that I had a panic attack and wound up in the emergency room. I was told to send a Hardship letter with household information. This I did. Faxing 7 pages of info. I received a letter stating that it was received and that I would have to wait 30 days for their decision of loan modification or refinance.

So far I now have a foreclosure notice from their lawyer Harmon Law Offices. My house is due to go up for auction July 11.

Is there anyone out there that can give me any advice on how to get through this nightmare of red tape?

Company: Wells Fargo
Country: USA
Site: wellsfargo.com

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