Encantada Mobile Home Park
ARC - American Residential Communities, Poor management, principals, and costs

Encantada started out as a "upper scale" senior park. It has sold and changed management numerous times, without thought to individuals who live in the park. Most of the older residents have been in the park for years and are a fixed income, but the park continues to increase the rent annually. If you receive only $761 a month and the park's rent is $438, it makes it hard to survive.

They expect the residents to maintain a neat, clean lot, but the vacant spaces are not pristine. It is difficult for a 85-year-old person to clean a yard (which catches leaves and debris from around the park, due to NM's famous winds). It is hard for that person to hire someone when he/she is on a fixed income. The park manager insists if it isn't clean, they will clean it and charge the resident. I've witnessed elderly people who can barely walk, trying to clean their yards.

Management is nasty and inefficient.in cases of plumbing, they have "fixed at" problems, just enough to keep the issue at bay for a few more months. They have balked at cutting down trees that have done damage to the resident's home (growing into or pushing on them).in one case, the tree beat the roof into a plup, causing the home owner to have it repaired.

When residents want to move out, management has made the experience distasteful and costly. So many residents want to leave but can't because of the cost of moving. Others are leaving like flies. The vacant spaces are a tribute to the management and ownership of the park.in my opinion, Encantada has made living there an aggrevation instead of a joy.

Company: Encantada Mobile Home Park
Country: USA
State: New Mexico
City: Las Cruces
Address: 1000 Cayote Tr
Phone: 5755237496

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