South Bay Expressway
Erroneous notice of toll evasion

South Bay Express (SBE) sent me a notice of toll evasion for $2.50, dated 6 Jan. According to their record I did not pay the amount, and now I am charge with a total fee of $62.50. I am definitely not in agreement that I owe them that amount. I barely use this highway because I do not need it on my daily commute.

On Dec 26, at around 6PM, we entered the toll and honestly paid as we exit. As we exit, I slowed down and tried to drive as close as I can to reach the machine to pay. I was not able to get that closed so I opened my door, reached and fed two 1-dollar bills, and dropped two quarters on the basket. The lights went green then quickly turned to red. I proceeded thinking it was a system error. Well, with this notice, I believed it is a system error.

I challenge SBE to look at their log, validate the amounts received against the number of vehicles, and review the videos attached overhead.

Company: South Bay Expressway
Country: USA
State: California
City: San Diego
Address: 1129 La Media Road
Phone: 6196617070

  <     >