South Bay Expressway
Ripoff fraud bogus toll evasion charge

We used the 125 toll road with no problems to get to Chula Vista. Nice empty road. When we went to return northbound I ended up in the Fast Trak lane as I approached the toll booth. I realized it, stopped, reversed, entered the correct lane, paid the $3 toll and proceeded onto the toll road. I had 4 kids in the truck with me as witnesses.

A couple of weeks later I got a notice stating that I had evaded the toll. I knew that wasn't true so I filed my report stating essentially what I summarized above. I was 100% clear on two things. 1) I paid the toll, and 2) I never reached the toll booth or toll road in the wrong lane.

Yesterday I got a response saying that my response was investigated and the original notice of toll evasion was valid. However, as a "one time courtesy" they were going to let me pay $13 instead of $63. They say the $10 is to cover their collection cost... Well they'd have zero collection cost if they hadn't sent me a bogus notice in the first place. The remaining $3 is the toll they claim I didn't pay. Well, I paid it and I suspect they have a picture of me paying it.

The only recourse they listed was to pay the original $63, I guess as sort of a bond, and file another request for review.

No evidence has been presented to support the original fine and no evidence was presented to support the findings of their "investigation" into my response.

Everything about this seems like a scam.

Company: South Bay Expressway
Country: USA
State: California
City: San Diego
Address: 1129 La Media Rd
Phone: 6196617070
Site: southbayexpressway.com

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