Biltmore Who's Who
Scam

My credit card company is currently investigating the charges ($717.00) these people charged to my credit card. I was scammed too after receiving the same letter stating I was "nominated." Then the telephone interview from Cindy where I was "accepted." I questioned the validity of giving them credit card info without a written statement but stupidly I agreed to the gold $589.00 membership and the $99.00 plaque (which included the round trip plane tickets, etc.). Then I get a faxed statement for $717.95 with shipping charges, a "no refunds" statement and an additional charge of $199.00 to be charged to my card on the 15th of the next month. All of this was not explained to me during the interview. I called immediately to cancel the order based on the additional unauthorized charges. I called three times and left messages on three different voice mails which all said they would call back within 24 hours. The next day I received a call from Carolyn who became very defensive and informed me she could not cancel the order, I would have to speak with her manager. Then Sandra C, the "manager" calls who oddly sounds just like Carolyn and Cindy. She was unbelievably rude, even using foul language, interrupting me and arguing incessantly. She offered to remove the shipping charge and the mysterious $199 charge. I told her I did not want to do business with her company at all. She said it would take two weeks to get a refund and I informed her I was not paying in the first place. She continued to argue with me until I finally hung up on her. I called my credit card company immediately. Three weeks later Biltmore Who's Who sent me the "Welcome packet" with a bill for $589.00. I sent the whole thing back with a note saying this purchase was unauthorized. Then the credit card bill came in with $717.95 charged to my account. I called my credit card co. And the customer service rep I talked to on the day of my conversation with Sandra no longer worked there and they had no record of the charge not being authorized.in the mean time, I've canceled my credit card and I've lost a lot sleep.interestingly, my husband recieved a letter from Cambridge Who's Who just a few weeks ago. The body of the letter was word-for-word identical to that of the Biltmore Who's Who letter. Same "free listing" claim, the whole nine yards. I'm so angry with my credit card co., myself and the fact that this company is getting away with this. A complete scam. I'll fight this to the top to get these people to stop ripping off the public.

Company: Biltmore Who's Who
Country: USA
State: Florida
City: Hollywood
Address: 4601 Sheridan Street, Suite 500
Phone: 9548930114

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