Toshiba
Consumer Report

My Toshiba Netbook broke twice. The first time it was under warranty so not a problem getting it fixed, had to pay just $25. The next time the screen was ruined/no idea how. I called the phone support and they told me that they would need to charge me what I THOUGHT I heard, was $14.95. I said fine. It didn't work but it was only $15 right. NO, IT WAS $49.95! I called to tell them they needed to remove this charge from my card and they refused, over and over. I spoke with a supervisor, he refused. I asked for a manager, the sup said he was the top of the line. I am soooo angry. I will post this story everywhere.
The person I had originally talked to talked so fast and had such a strong accent I couldn't understand him. This is not my fault so I should not be penalized. I have no problem with overseas call centers, as long as they are fair.

Company: Toshiba
Country: USA
State: California
City: Irvine
ZIP: 92618
Address: 9740 Irvine Blvd
Phone: 9494614321
Site: toshibadirect.com

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