Ebay
Final value fees kept when buyer ignores cancel request after full refund
- 11-11-2012
- 31
So when you issue a full refund to buyer you still have to send a cancel transaction request and wait for the buyer to agree to cancel! Of course, a lot of the time the buyer does not reply = Money in Ebay's pocket!
So issue a partial refund due to some problem, you are SOL in these cases. There is no option to even cancel or get an adjustment for the refund you sent = money in Ebay's pocket.
In both these cases the sellers as usual lose and Ebay wins! They are making millions off this little scam and have been for many years.
Company: Ebay
Country: USA
Site: ebay.com